Legal
Privacy Policy
Last updated: March 2026
Your privacy is important to us. This policy explains how we collect use and protect your information.
1. Information We Collect
Account information:
- Name and display name
- Email address
- Password (stored securely via Clerk, never in plain text)
- Profile information (if you create a profile):
- Biography and location
- Profile photos and banner images
- Specialty tags and credentials
- Social media links
- Show and event listings
- Usage information:
- Pages visited and searches performed
- How you interact with other profiles
- Device type and browser
- IP address and approximate location
2. How We Use Your Information
- To create and manage your account
- To display your public profile to other users
- To send booking request notifications
- To send emails you have opted into
- To improve the platform and fix issues
- To prevent fraud and abuse
- To comply with legal obligations
4. Data Storage and Security
- Your data is stored securely via Supabase
- Passwords are never stored in plain text
- We use industry standard encryption
- We regularly review our security practices
- No method of transmission is 100% secure
5. Your Rights and Choices
You have the right to:
- Access your personal data at any time
- Correct inaccurate information via edit profile
- Delete your account and associated data
- Opt out of email notifications in dashboard settings
- Request a copy of your data by emailing us
7. Children's Privacy
PinnacleMagic is not directed at anyone under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has created an account please contact us immediately.
8. GDPR Rights (European Users)
If you are located in the European Economic Area you have additional rights under GDPR:
To exercise these rights contact privacy@pinnaclemagic.com
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
9. CCPA Rights (California Users)
If you are a California resident you have the right to:
To exercise these rights contact privacy@pinnaclemagic.com
- Know what personal information we collect
- Know whether we sell your information (we do not)
- Delete your personal information
- Non-discrimination for exercising your rights
10. Third Party Links
PinnacleMagic may contain links to third party websites including social media profiles and ticket platforms. We are not responsible for the privacy practices of these sites.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email. The date at the top of this page shows when it was last updated.
12. Contact Us
For privacy questions or to exercise your rights:
Email: privacy@pinnaclemagic.com
General: hello@pinnaclemagic.com